CANCELLATION & MODIFICATIONS TO ORDERS:
“We,” “our,” and “us” denote Ekopoia IT Technologies Private Limited, the owner of Stylesagaz. Our primary aim is to offer a hassle-free experience to our users (“you” and “your”).We understand that sometimes plans change, and you may need to cancel your order. Our cancellation policy is designed to be flexible and accommodating to our customers. If you decide to cancel your order, we encourage you to reach out to us as soon as possible. This helps us process your request quickly and efficiently. Your satisfaction is our top priority, and we want to ensure that you feel supported throughout the process. Please be aware that certain conditions may apply, which can vary based on the nature of your order. We appreciate your understanding as we strive to make cancellations as smooth as possible.
How to Cancel an Order
Cancelling an order is straightforward and can typically be done through our website or by contacting our customer service team. If you’re using our online portal, look for the cancellation option associated with your order. Alternatively, our friendly representatives are always ready to assist you via phone or email. Providing your order details will help us locate your purchase quickly. Once we receive your cancellation request, we will process it promptly. You will receive a confirmation once your order has been successfully cancelled. We strive to keep the process transparent and hassle-free for all our customers.
Conditions for Cancellation
While we aim to be accommodating, there are certain conditions that may affect your ability to cancel an order. For example, once an order has entered the shipping process, it may no longer be eligible for cancellation. Additionally, items that are customized or made to order might have specific cancellation restrictions. It’s important to review the product details prior to finalizing your purchase. We encourage you to familiarize yourself with these conditions, as they can impact your cancellation rights. Our goal is to provide clear information so that you can make informed decisions. If you have any questions about these conditions, please feel free to reach out to our support team.
Refund Process After Cancellation
Upon successful cancellation of your order, we initiate the refund process right away. Depending on your payment method, it may take some time for the funds to appear in your account. We strive to make refunds as swift as possible, keeping you informed at every stage. You will receive updates regarding the status of your refund via email. Our commitment to transparency means that you’ll never be left in the dark regarding your funds. If there are any unexpected delays, please don’t hesitate to get in touch with us for assistance. We appreciate your patience as we work to complete the refund process.
Customer Support
We’re here to help you navigate any concerns related to cancellations. Our dedicated customer support team is available to answer your questions and provide guidance. Whether you’re unsure about your cancellation rights or need assistance with a specific order, we’re just a message or call away. Your experience matters to us, and we want to ensure you feel valued and supported. We encourage open communication and welcome any feedback you may have. Our aim is to create a positive shopping experience, even when things don’t go as planned. Thank you for choosing us, and we look forward to assisting you.